Privacy Policy for Mindful Spaces

Last Updates: 8/11/2024

Introduction

At Mindful Spaces (The Mindful Spaces Initiative), we are committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, safeguard your personal information, your privacy rights, and how the law protects you. We use your personal data to provide and improve your services. By using this service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, company name, email address, phone number, city/state/zip code.  
  • Demographic Information: Age, highest level of education completed.
  • Assessment Results: Results from emotional intelligence or other assessments you may complete.
  • Billing Information: Information collected through QuickBooks for invoicing and payment processing.
  • Communication Preferences: Your preferences for receiving text messages and voicemails.

How We Collect Information

We collect information through:

  • Website Forms: When you fill out forms on our website, such as contact forms or assessment forms.
  • QuickBooks: When you make payments or we issue invoices.
  • JotForm: When you sign contracts or agreements.

How We Use Information

We use your personal information to:

  • Provide Coaching Services: To deliver our coaching services to you, including scheduling appointments, providing feedback, and communicating with you.
  • Process Payments: To process payments and issue invoices.
  • Send Communications: To send you relevant information about our services, updates, and occasional promotional offers (if you have opted in).
  • Improve Our Services: To analyze and improve our services and website.

Data Sharing

We do not share your personal information with third parties, except as required by law or to fulfill our contractual obligations (e.g., with the International Coaching Federation (ICF) in accordance with ICF governance and payment processors).  No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Retention

We retain your personal information for a period of 5 years, as outlined in our record retention policy.

Your Rights

You have the right to:

  • Access: Request access to your personal information.
  • Correct: Request correction of any inaccurate personal information.
  • Delete: Request deletion of your personal information.

You can exercise these rights by editing or deleting your information in the portal or by emailing us at [email protected].

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use secure platforms and services such as Microsoft 365, GoDaddy, WordPress, JotForm, and QuickBooks, which have their own security measures in place.  

Cookies

We use cookies on our website to enhance your user experience and remember your preferences. You can adjust your browser settings to manage cookies.

Data Breaches

We have a process in place for handling data breaches or security incidents. In the event of a breach, we will notify affected individuals and take appropriate steps to mitigate the impact.

Children’s Privacy

Our services are not directed towards children under the age of 13. We do not knowingly collect personal information from children.  

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.  

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: