Building Bridges: Fostering Strong Relationships with Interpersonal EQ

Laci Gatewood, MHA, MCPC, EQ-i 2.0/360 Avatar

Imagine you’re leading a team project. You’ve got a clear vision, a solid plan, and a talented group of individuals. But something’s not clicking. There’s tension in the air, miscommunications are happening, and the collaborative spirit seems to be disappearing. Sound familiar?

If so, it might be time to tap into the power of interpersonal EQ –to build bridges, not walls.

Leadership is more than just overseeing tasks and tracking progress. It’s about fostering genuine connections and creating a workplace where people feel valued, heard, and understood. That’s where interpersonal EQ comes in. It’s the ability to:

  • Empathize: Truly understand and appreciate the perspectives and emotions of others.
  • Navigate Social Dynamics: Read the room, build rapport, and foster positive interactions.
  • Influence and Inspire: Motivate and guide your team towards a shared vision through effective communication and collaboration.
  • Resolve Conflict: Address disagreements constructively, seeking win-win solutions that strengthen relationships.
  • Act with Social Responsibility: Lead with integrity, consider the impact of your decisions on others, and contribute to a positive workplace culture.

Think back to a leader who made you feel truly seen and heard. Someone who inspired you, not just through their words, but through their genuine care and understanding. Now contrast that with a leader who seemed disconnected, focused solely on tasks, and oblivious to the emotional undercurrents of the team. Which leader would you rather work for? Which leader would you rather be?

Interpersonal EQ is the bridge that connects the transactional aspects of leadership with the human element. It transforms a group of individuals into a cohesive, high-performing team.

Reflect on your own leadership behaviors:

  • How do I show genuine interest in my team members’ lives and perspectives?
  • Do I actively listen to understand, or am I just waiting for my turn to speak?
  • Have I created a workplace where my team members feel psychologically safe to contribute their ideas and voice their concerns?

Challenge yourself to elevate your interpersonal EQ:

  • Practice Active Listening: Put down your phone, make eye contact, and focus fully on the person speaking. Summarize the key points in your own words to make sure you’re on the same page.
  • Show Genuine Empathy: Put yourself in your team member’s shoes. Acknowledge their feelings, even if you don’t fully agree with their perspective.
  • Cultivate Collaboration: Encourage teamwork and create opportunities for shared decision-making. Celebrate collective achievements.
  • Lead with Integrity: Be transparent, honest, and accountable. Your actions should align with your words.

Developing strong interpersonal skills takes effort and time, but the payoff is immeasurable. As you build bridges with your team, you’ll create a workplace where everyone feels valued, supported, and empowered to reach their full potential.

Ready to make the shift from transactional leadership to transformational leadership? Join the #BeMindfulAtWork movement and start building stronger relationships today!

Remember:

  • Empathy is a superpower.
  • Connection fuels collaboration.
  • Authenticity breeds trust.
Laci Gatewood, MHA, MCPC, EQ-i 2.0/360 Avatar

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